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Claim Rejection Reason Decoder

Pick the reason in your insurer’s letter. See what it means in plain words, what to check first and which guide to read next.

Choose a reason above to see what it means and what to do.

The route that applies to every reason

Get the reason and clause in writing, write to the insurer’s Grievance Redressal Officer, and if it is rejected or there is no reply in 30 days, register on Bima Bharosa and file with the Insurance Ombudsman (free, claims up to ₹50 lakh, within one year of the insurer’s final reply). General information, not legal advice. See the complete guide to rejected claims.