Insurance Ombudsman · MP & Chhattisgarh

Insurance Ombudsman Bhopal: Office Address, Jurisdiction & Filing Guide (2026)

Complete statutory guide for policyholders in Madhya Pradesh and Chhattisgarh to challenge rejected or short-paid insurance claims before the Insurance Ombudsman in Bhopal.

By the MediclaimSaathi team Updated 5 November 20267 min read

Bhopal Ombudsman Office Details & Verified Contacts

Territorial Jurisdiction: Madhya Pradesh & Chhattisgarh

The Bhopal Ombudsman covers all 55 districts of Madhya Pradesh (including Bhopal, Indore, Jabalpur, Gwalior, Ujjain) and all 33 districts of Chhattisgarh (including Raipur, Bilaspur, Durg, Bhilai, Korba).

Statutory Prerequisites (Rule 14)

• Formal complaint to insurer GRO first; rejection received or 30 days elapsed.
• Limitation: Within 1 year from the rejection letter date.
• Not pending in any Consumer Forum or civil court.
• Disputed claim up to ₹50 Lakhs.

How to File at Bhopal Ombudsman

1. 1Insurer GRO GrievanceEmail your insurer GRO detailing wrongful claim repudiation.
2. 2Wait 30 DaysWait for formal reply or 30 days of inaction.
3. 3Submit Complaint OnlineVisit cioins.co.in and file complaint choosing Bhopal centre.
4. 4Email DocumentationSend Form VI-A, medical records, and rejection letter to oio.bhopal@cioins.co.in.
5. 5Hearing & AwardParticipate in video hearing or in-person session in Bhopal. Award delivered within 3 months.

Award Compliance

The award is binding on the insurer and must be fulfilled within 30 days of receiving your acceptance, subject to bank rate + 2% penal interest for default.

Frequently asked questions